Nov 28, 2008

very interesting...

Last year, I was the victim of fraud. A company called Easy Saver / American Leisure stole over $100 from me in 7 sneaky transactions. They claim I authorized the payments when I bought flowers from ProFlowers....ProFlowers said I gave permission when I entered my e-mail address and zipcode into a pop-up window on the ProFlowers site. The bottom line is, I never gave Easy Saver my credit card info....ProFlowers.com did.

I received a full refund after contacting both companies. Shortly after my first blog post on this event, the director of marketing at ProFlowers commented on my blog. The marketing director, Hannah Blum, and I spoke on the phone and I asked why they were allowing this to happen. Ms. Blum said ProFlowers felt their partnership with Easy Saver was providing a service to ProFlowers customers but offered to investigate my claim that their website was automatically "opting in" clients.

Anyway, since posting my warnings about ProFlowers & Easy Saver's sneaky practice, my blog has been getting loads of visitors who have been searching for information about this scam. I've even had several hits originating from ProFlowers themselves.

A few weeks ago, I was contacted by a "consumer alert" website. Apparently there was a law firm pursuing a class action suit against Easy Saver. I have contacted the law firm and with any luck, they'll be filing soon.

So, what's with the image above, you ask? Well, someone hit my website today and I followed their original search query but the page was no longer there (less than a half-hour after posting). The cached page was still on Yahoo's servers, so I tried posting a reply but, funny enough, Yahoo Answer's wasn't accepting comments.

Links:
complaintsboard.com
419legal.org
shopping.com
ripoffreport.com
amazon.com
pissedconsumer.com
consumeraffairs.com

related posts:
May '09
March '09
November '07

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