New York Times Home Delivery...hah!
In January, I signed up for NY Times home delivery, at their special rate of $5 per week for the Fri-Sun editions. Sounded like a good deal. Occasionally, the paper would not show up, so I'd let them know via the website. Rather than refund the full amount, NYT would put a $.77 credit on my account.
Well, at the end of March, I received Friday's paper (this edition I read the least) then nothing for the remainder of the weekend. The papers would usually arrive around 5:30, so at 8:30am Sunday I called their circulation department. They offered to credit my account and let the carrier know the paper was missed (again) but did not offer to re-deliver the paper. Then, a few hours later, I received a call from a local number...it was our local NYT delivery rep saying they'd try to get the paper to me by 2pm. Well, they didn't try hard enough and the next day I canceled my subscription.
The New York Times had a pretty good deal there...Charge $5 a week for a newspapers then fail to deliver and refund one-third of the customer's money. Didn't Bernie Madoff do something like that...and where's old Bernie today? Exactly.
Labels: Home Delivery, NY Times, Rip-off